Software Test Engineer (STE) Resume Bothell, WA - Hire IT People (2024)

SUMMARY

• Over 5+ years of experience in Information Technology extensively in the areas of Software Testing, Test Automation & Quality Assurance.
• Experience with various Software Development Lifecycles (SDLC) and have a thorough understanding of SDLC phases like Requirement Specification, Analysis, Design, Development, Testing and Maintenance.
• Experienced in Agile (Scrum) and Waterfall software development methodology.
• Experience in developing test procedures, creating test cases for module, integration and system testing.
• Experienced in using automated testing tools like Quality Center/ALM, Quick Test Professional (QTP)/UFT, Selenium, Test Director, Win Runner, Load Runner.
• Experience in Web applications testing, SOA, WSDL, XML Schema, SOAP / Web Services Testing.
• Experienced in Mobile Technology (GSM/UMTS/CDMA/LTE), phones with OS like ANDROID.
• Team spirited and performance driven engineering professional with excellent troubleshooting, analytical, problem solving, decision making and documentation skills.
• Quick learner, committed, result oriented, team player with excellent communication and interpersonal skills & zeal to learn new technologies.
• Adept Confidential prioritizing, multi - tasking and maintaining flexibility in a fast-paced environment.

TECHNICAL SKILLS

Programming Languages: C, .NET, C#, Core Java, SQL, Unix Shell Scripting, VB Scripting

Web Technologies: HTML, DHTML, XML

Mobile Technologies: 3G, GSM, GPRS, WCDMA, UMTS, HSPA+, LTE

Databases: RDBMS, SQL Server

Software Packages: MS Office Suite, Win runner, Load runner, QTP/UFT, Selenium WebDriver, IBM Cx Tealeaf, Splunk, DebugMux, NTrace, Putty, Wire shark, SharePoint

Bug tracking Tools: Quality Center/ALM, Jira, Microsoft Excell

Network Emulators: Device Anywhere

Operating Systems: Microsoft Windows, MS-DOS, UNIX

Mobile Platforms: iOS, Android OS, Windows Mobile, Blackberry OS

Browsers: IE, Mozilla Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Software Test Engineer (STE)

Responsibilities:

• I was given the responsibility of leading the QA team with 2 months of joining due to outstanding technical capabilities, proactive and self-motivated attitude. Managed off shore team and provided training to them.
• Responsible for defect management to ensure defects are identified, reported, tracked, verified, assigned and resolved.
• Using quantitative data gathered with software measurement tools, traffic extracts, click streams, paid channels, engagement of visitors over time and drill-downs and analyze foresee customer satisfaction (CSAT) survey results to develop an understanding of customer behavior, demographics, to analyze and optimize business results product logs and user experience.
• Developed test scripts in Java using Eclipse for Web UI testing using SeleniumIDE and Webdriver framework.
• Support for application systems by independently and collaboratively analyzing, diagnosing, troubleshooting, and driving issues to resolution
• Provided analysis of website and mobile user data to understand current site experience opportunities, work with customer experience management systems and tools to extract usability and ecommerce data (Splunk, IBM Cx Tealeaf, and other web survey tools), and created recommendations and action plans for improvement based on the findings. .
• Provided site conversion breakdowns by analyzing data and analyzing sessions.
• Actively investigated known and suspected issues from outside sources, including visitor notes, bug reports, outages, research, session analysis and observations.
• Conducted root cause analysis of web issues and recommend fixes to technical teams.
• Experience in developing metrics and generate reports to demonstrate performance of the various application components, showing trends and utilization levels
• Provided analytical support to the business team, call center operations, web ops team and other key stakeholders that’s helpful in improving online experience of overall website.
• Participated in weekly status meeting to give updates from test execution process and defect review. Involved in defects “TRIAGE” meetings.
• Participated in daily scrum and represent QA team, discuss progress, roadblocks, plans etc.,
• Bug Tracking using Jira, QC

Confidential, Redmond, WA

Quality Assurance Engineer (QAE)

Responsibilities:

• Performed Regression, Reliability, and Sanity and KPI tests on daily builds.
• Developing Test Plans, Test cases, creating test Scripts, Traceability matrix, Defect report and Test Summary Report.
• Checking the handover performance between cells (Incoming / Outgoing HO).
• Perform IOT and functional testing between existing WCDMA and GSM NW implementation and new Terminals, smart phones or other vendor network elements.
• Perform Radio Interface Compatibility Testing (RICT) and functional testing mainly between WCDMA, PS CN and CS CN new SW release and commercial terminals
• Perform Terminal IODT and functional testing mainly between WCDMA and GSM new SW releases and some pre-selected terminal or chipset vendors
• Perform Field Testing for IRAT Scenarios to verify Intra\Inter Cell Re-selection, Intra\Inter frequency measurements and handovers in PCH, FACH and Cell DCH states.
• Used ODIN and Flash Loader tool for flashing the software, Eye on Network and TPtest tool for monitoring throughput, NTRACE/QXDM for capturing MODEM logs i.e. Analyzing Radio interface logs and IP logs from Device side and ADB shell and PUTTY for capturing Android APE logs, SPY TRACER for capturing and analyzing the Cell environment, Wireshark and Ethereal for collecting PS related logs i.e. TCP/IP logs from device and RAN
• Features and Applications tested: Email, SMS, MMS, WAP, Phone Book, Camera, Video, Media Player, GAMES, Voice Recognition, Infra-Red, Bluetooth, Headset, Main Menu and UI.

Confidential, Bellevue, WA

Engineering Quality Analyst (EQA)

Responsibilities:

• Prepared and documented Test Plans, Test Cases and Test Scenarios for both Manual and Automated testing. Functional, Regression testing, Integration, System, GUI, browser compatibility testing of the web application and mobile applications.
• Tested Web Services using SOAP UI.
• Review requirements to develop detailed test plans, test cases, test reports, etc.
• Executing the test cases and certifying the builds on various test environments.
• Report bugs, Triage them, and work on the faster resolution of the bugs.
• Represented QA in Technical review meeting, Review/Study of Design Document
• Defect reporting, defect tracking using Quality Center.
• Story Boarding Usability Testing, Data Visualization, Usage Scenarios, User Researching, Design conceptualizing and Visual Design and review sessions to maintain documentations to share best practices across various functional teams.
• Conducting Integration, System, Functional, Regression, GUI, Sanity testing, Smoke testing, Usability testing and Security testing, Stress, and Performance Testing, User Acceptance Testing (UAT) of various applications.
• Test Automation using HP Quick Test Professional (QTP)
• Experienced in development and execution of VB Scripts.
• Used various emulators to test GSM/CDMA based mobile devices & actual mobile devices to evaluate true user experience on BlackBerry and iPhone devices.

Confidential, Redmond, WA

Mobile Test Engineer

Responsibilities:

• Protocol testing on various Mobile Handsets like WCDMA, GSM and HSxPA devices.
• Developed and implemented end-to-end product HW, SW and process validation strategies.
• Responsible for executing Feature testing, Carrier testing, and WCDMA, 3GPP standards based testing for device conformance.
• Performed interoperability testing (IOT) of 2G/3G wireless technologies as per carrier IOT requirements
• Executed test case on handsets for SMS, data throughput, supplementary services and battery life testing to meet end User expectations and compliance requirements.
• Troubleshoot test equipment, analyze test data, and perform root cause analysis. Collected and analyzed protocol data logs.
• Ensured failed Test Cases been handled timely, analyzed, and solution provided to finish tests & involved in extensive field testing using DebugMux tool.
• Analyzed drive test problems for the whole network and determine if drop call caused by poor RSCP and Ec/Io coverage, RF interference, pilot pollution, missing neighbor, over shoot, poor handover parameters, poor power control, site addition recommended if necessary etc.