11 Common Spotify Problems & Fixes (2024)

This guide will show you how to fix common Spotify problems so you can enjoy your music faster. While you can contact Spotify support to find a fix for your Spotify errors, it is often faster to take action on your own.

“Are Spotify Daily Mixes removed?” is blowing up on Twitter.If you can’t play Daily Mixes on Spotify in October 2019, you aren’t alone. The Daily Mixes are completely missing for most users. This problem started in late September and continues. Spotify is asking users to vote on the issue, but there is no timeline for restoration.

If you wonder, “Is Spotify down”, or “Why do I always have the same Spotify problems?” this is the guide you need to use to get some satisfaction from your musical service.

Whether you pay the $9.99 a month for a Spotify premium account or use Spotify free, we can help you fix the issue so you can get back to listening to Spotify.

We’ll cover frustrating Spotify problems and annoying Spotify error codes and help you fix the issues on PC, Mac, iPhone, Android and on PS4.

11 Common Spotify Problems & Fixes (1)

Learn how to fix Spotify problems in minutes. Denys Prykhodov / Shutterstock.com

We don’t normally see Spotify down for a long time for all users, but it is fairly common to hear complaints from small groups of users each day. Some Spotify problems and errors will leave you unable to stream music even when other apps and programs can connect to the Internet just fine.

We’ll walk through a collection of Spotify problems and fixes for those issues that you need to try to get back to your music.

Missing Spotify Daily Mixes

@Spotify where are my daily mixes?! I was about to get into my #3 one and now I can’t find it pic.twitter.com/LRqgqRliLL

— Säna Amira (@aanasmira) October 1, 2019

The Daily Mixes in Spotify are missing in October 2019. This is a widespread issue that is on the second day. There is a thread on the Spotify Community Forums about the issue.

Not at all, we'll reunite you with your Daily Mixes! Just to check, did you try to reinstall the app? /K

— SpotifyCares (@SpotifyCares) October 1, 2019

Spotify Cares suggests re-installing the app. In another Tweet the support team suggests logging out, restarting and logging back in. Users don’t report success and Spotify Cares asks for a DM.

Got it! Our best tech folks are on the case as we speak. Hopefully we'll have a fix soon and you can enjoy your Daily Mixes again. Thanks for bearing with us /K

— SpotifyCares (@SpotifyCares) October 1, 2019

As of Tuesday afternoon, Spotify says that developers are looking into it.

Is Spotify Down?

11 Common Spotify Problems & Fixes (2)

Is Spotify down?

We regularly see people asking if Spotify is down because the service will not stream music or they see the “You’re Offline” error. Common problems that prompt users to ask if Spotify is down include;

  • Streaming problems
  • Log-in problems
  • Website issues

The best place to go to see if Spotify is down is DownDetector. This service tracks user reported Spotify issues and will help you know if the service is down or if it is just you.

Another place to check is the official SpotifyStatus Twitter account. This account will tweet when there are issues and problems with the service.

Something’s out of tune. We’re currently investigating, and we’ll keep you posted here!

— Spotify Status (@SpotifyStatus) June 13, 2019

System wide issues are fairly rare, so it is more likely that you have a Spotify problem with your account, your device or something going wrong specific to your experience than it is that Spotify is completely down.

How to Fix Spotify Streaming Problems

If Spotify streaming problems stop you from enjoying your music you can take some steps on your own to fix the issues.

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How to fix Spotify streaming problems and errors.

In many cases these Spotify streaming errors come form an issue with your home network or with your device. Sometimes you will see the Spotify error “Can’t play the current track” and other times you are stuck in “You’re offline” when you are clearly connected to the Internet.

  1. Turn on Airplane mode on your device and wait 30 seconds and then turn it off.
  2. Restart your iPhone, Android, Smart TV, Game Console or whatever device you are using to stream Spotify.
  3. Restart your Router. Unplug your wireless router from power for 60 seconds then plug it back in.
  4. Restart Your Modem. Unplug the modem from your Internet company for 30 to 60 seconds.
  5. Check the WiFi Router Location. If your router is hidden behind something, move it to a higher place and out from behind items.

If none of these fix your problem, you should make sure that you can use other web services on that device. You may need to try connecting an Ethernet cable from your modem to a computer to see if that works. You can also contact your local cable company for support.

You can use this guide to configure your router for Spotify. We don’t often find a need for this at home, but if you are at work you may need to ask your IT department to change some settings to let you stream Spotify.

How to Fix Spotify Connection Problems

If you cannot connect to Spotify at all you can use these tricks to get back online and streaming. These work best if you are still able to use other apps and visit websites.

11 Common Spotify Problems & Fixes (4)

Learn how to fix common Spotify connection problems.

If you are on your iPhone, iPad or Android you should first try turning WiFi off to see if you can stream on cellular data. This will help narrow the problem down.

You can also force close the Spotify app on your device and restart it. If that fails, restart your computer or device. If you are using the Spotify app you may need to try logging out and back in or even uninstalling the app and re-installing it.

How to Fix Spotify Shared Account Issues

If you share a Spotify account with another person in your house you may see a message that if you play music it will stop the other user from playing.

This is a frustrating position to be in, but if you are willing to spend $5 more a month you can solve this by signing up for a family account. For $14.99 a month you can each have your own Spotify account so that you have separate playlists and can both listen at the same time.

How to Fix Spotify Stuttering

Sometimes when you are listening to music Spotify stutters, making listening to anything a pain. This is almost worse than not working at all because it means you can almost listen.

Here’s how to fix Spotify stuttering problems on Windows and Mac.

First off, make sure you can visit other websites. Next, log out and back into Spotify. If that doesn’t fix it, restart your computer.

If stuttering continues, open Spotify settings and go to Edit -> Preferences -> Enable hardware acceleration. If that fails you need to uninstall Spotify and perform a clean install.

Here’s how to fix Spotify Stuttering problems on iPhone, iPad or Android.

Try logging out of the app and back in. If that does not workiPhone and iPad users should hold the home and power button for 10 seconds to reboot the device and try again. If that fails, or if you are on Android, you need to delete the app and reinstall it.

How to Fix Spotify No Sound Problems

Sometimes you will open the app and start playing music, but there is no sound coming from the Spotify app. If this happens you should check the volume in Spotify on Mac or Windows and then click onthe speaker in Windows and then on Mixer to make sure Spotify is not muted there either.

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Fix Spotify sound problems.

On Mac, hold option on your keyboard and click on the speaker to make sure the output device is the one you want to use.

On iPhone or Android make sure your system volume is up and that you don’t have Bluetooth headphones connected. You should also try plugging some headphones in and taking them back out or cleaning the headphone jack with compressed air.

How to Reset Spotify Password

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Reset your Spotify password if you cannot login.

A very common Spotify problem is that you cannot log in. This may be due to an issue with your Spotify password.

If this happens you can use this link to reset your Spotify password by entering your username or email. The company will send you a password reset email.

Wrong Facebook Account on Spotify

When you log in to Spotify for the first time with a username and password instead of Facebook you may see the wrong Facebook account linked to your Spotify account.

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How to fix Spotify problems with Facebook accounts.

If thathappens click on Spotifythen on Preferences. Go to Social Network then click on Disconnect from Facebook. You will need to click Disconnect again to confirm the change.

You can then click on Connect and log into your Facebook account if you want to link it to Spotify. It could take a day for the changes to appear.

How to Recover Deleted Spotify Playlists

Very often we accidentally delete a Spotify playlist. You can use the website to recover deleted Spotify playlists.

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Recover deleted Spotify playlists easily.

Log in to Spotify on your computer and then click on Recover playlists. If you just deleted a playlist it may not show up here, but it will appear on this page in the near future. When you see it, click Restore to recover it to your account.

Remove Spotify Offline Devices

You can only keep music offline on three devices with a Spotify premium account. If you no longer have the device you can go to your account page and click Remove to take a device off this list and free up a new space.

11 Common Spotify Problems & Fixes (9)

Control Spotify offline devices in your account settings.

If you try to play offline music on a device and it will not play you may need to renew your Premium subscription, the device may not have connected to Spotify in 30 days or you added a fourth device and knocked that device off the list. If the Spotify app says your offline access is withdrawn you will need to re-setup the offline listening on that device.You can only keep 3,333 songs offline while using Spotify.

11 Common Spotify Problems & Fixes (2024)

FAQs

What are some problems with Spotify? ›

Spotify audio cracks or sounds poor

The Spotify audio streaming quality is set to auto by default and changes based on your internet connection, which may cause issues. If the audio is still poor despite a good internet connection, force Spotify to stream audio in very high quality.

Why does my Spotify keep malfunctioning? ›

Make sure: Your device is supported for Spotify and up-to-date. Your device has at least 250MB of available memory. Your firewall isn't blocking Spotify (desktop only)

How to fix Spotify glitch? ›

Restart the app and your device

Start by closing and reopening the app. If that doesn't solve your problem, power down your phone and turn it back on. First, force close the Spotify app by opening the app switcher menu and swiping up on the Spotify card to close it.

Why is my Spotify not working properly? ›

Restart Your System (Smartphone or Computer)

Whether it is a Smartphone or a computer, a simple restart can solve all the problems including Spotify not working issue. So, save all your work and restart your device. Once the system boots up, launch the Spotify app and see if it's working properly.

Is there something wrong with Spotify right now? ›

User reports indicate no current problems at Spotify

Spotify is an online music streaming service.

Why did Taylor Swift leave Spotify? ›

In 2014, Taylor Swift pulled her catalogue from Spotify, after saying that “valuable things should be paid for. It is my opinion that music should not be free.” Her reasoning for reintroducing her music to the service in 2017 was to “thank her fans” for over 10 million sales of her album 1989.

Why is my Spotify cutting in and out? ›

A poor internet connection will cause frequent pauses while streaming on Spotify. Follow these tips to rule out a connection issue: Ensure you are connected to the right network. Check the strength of your internet connection and see if you can move around to get a better signal.

How do I stop Spotify glitch? ›

Here are a few things you could try:
  1. Log out of your Spotify account on all devices, and then log back in.
  2. Try accessing Spotify on a different device to see if the issue persists. If the issue only occurs on your HP laptop, you may need to troubleshoot your laptop's audio settings or hardware.

What does clearing Spotify cache do? ›

Deleting your Spotify cache can free up a ton of space on your computer or smartphone. You won't lose playlists or preferences when deleting your cache, and offline downloads are stored separately, so they won't be affected either.

How do you reset Spotify? ›

If you find that Spotify's algorithm doesn't suit you anymore and you want to reset your Spotify account, you can either close and open a new account or continue listening to the kind of music you prefer and wait for Spotify to catch on to your change.

Why does my music keep stopping on Spotify? ›

You might have forgotten to log out on a different device and a friend or family member is unknowingly listening using your account. This can be solved easily with the following two steps: Change your Spotify password, which you can do here. Log your account out from all devices it's logged into, you can do this here.

Why is Spotify blanking swear words? ›

Spotify introduced a system designed to deal with explicit content in 2018 after parents put pressure on the company, and explicit songs are marked with an 'E'. Anyone who wants to avoid hearing swearing can choose to block explicit content in their settings, and clean versions will often be offered instead.

What is the main problem with Spotify? ›

Spotify faces particular scrutiny due to its free service tier, which allows users to listen free with advertisem*nts between tracks. The tier has led to a variety of major album releases being delayed or withdrawn from the service.

Why is Spotify not responding? ›

Ensure Windows Firewall (or a third-party security app) is not blocking Spotify. A firewall block may cause your “Spotify application is not responding” error. Here's how to resolve it: Press the Start button and search for Windows Security in the Windows search bar.

Why is Spotify distorted? ›

What this means is that Spotify's volume control doesn't just attenuate down from a maximum volume of 0 dBFS (the maximum volume level for a digital audio signal) at 100%, it seems to be actually attempting to amplify the signal, meaning that the waveform ends up clipped if it's already close to or at 0dBFS and ...

What challenges has Spotify faced? ›

Market Penetration and Competition: Initially, Spotify grappled with penetrating a market dominated by established players like Apple Music and Pandora. Additionally, music piracy was rampant, making it challenging to convince users to opt for a legal, paid service.

What are the disadvantages of Spotify? ›

Let's get started!
  • Too Many Ads and Annoying Limitations in the Free Plan. ...
  • Lack of Hi-Fi and Low Sound Quality. ...
  • The Joe Rogan Controversy. ...
  • Poor Artist Payout. ...
  • Limits to Downloading Songs. ...
  • Spotify Trying to Lock-in Users and Threatening Developers Over Exporting Playlists. ...
  • Promotion of Podcasts Over Music. ...
  • Data Usage.
Apr 22, 2024

Why do people stop using Spotify? ›

And while that price hike is part of why I quit, it's still not the whole story. Basically, Spotify just started annoying me. I'd get peeved by ads for concerts popping up without warning and not being able to find a way to turn them off. The app also didn't work as well as it used to.

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